I love Arctic Air. Recently, our old air conditioning system broke down on a sweltering hot day. The kids were restless and it was too hot to sleep. I called Arctic Air and they dispatched help in less than an hour. Their service man was friendly and attentive to our needs. He found the problem right away, had the necessary replacement part on this truck, fixed the problem and had our house back in the cool in under two hours. Love you Arctic Air.